Use this page to reach the team behind Online Casino #1 SG. We welcome questions about our rankings, corrections, technical issues, partnership requests, privacy matters, and safer gambling information.
For all enquiries, email contact@onlinecasino1.sg and use a clear subject line. Include the page URL, platform name, screenshots if relevant, and a short explanation of the issue. Please avoid sending passwords, banking credentials, or sensitive account details in your first message.
General Questions
Use the subject line “General Question” if you need help finding a page, understanding a ranking table, or clarifying how our comparison content is organised.
Our team can answer basic questions about the website, review format, listed categories, and where to find important information such as payment notes, offer terms, or responsible gambling pages.
Review Corrections and Editorial Feedback
Use the subject line “Editorial Correction” if you notice outdated payment details, changed offer terms, broken platform information, or unclear wording in one of our reviews.
Please include the exact page and section that needs checking. Our editorial team may review public terms, payment pages, support information, and other available details before making an update.
Technical Issues
Use the subject line “Technical Issue” to report broken links, mobile display problems, loading errors, missing tables, or pages that do not open correctly.
Helpful details include your device type, browser, page URL, and a brief description of what happened. Screenshots are useful when the issue is visual.
Business Partnerships and Media
Use the subject line “Partnership” for brand placement requests, media questions, data-sharing enquiries, or commercial proposals.
Partnership enquiries should include the company name, website, contact person, and proposal details. Placement is never guaranteed. Any listed brand still needs to be reviewed against our editorial criteria.
Responsible Gambling and Safer Play
Use the subject line “Responsible Gambling” for questions about safer gambling content, deposit-limit guidance, self-exclusion information, or support resources.
For urgent personal safety concerns, reach local emergency services or a qualified support provider in your area. Our team can share general information, while direct counselling and crisis support should come from professional services.
Privacy and Data Requests
Use the subject line “Privacy Request” for privacy concerns, data access requests, or questions about how submitted information is handled.
We only use submitted details to review and respond to your enquiry, unless another lawful reason applies. Do not send unnecessary personal or financial information.
Response Times
We usually reply to genuine enquiries within one business day, Monday to Friday, during standard Singapore business hours. Correction requests, partnership proposals, and technical investigations may take longer when details need verification.
Before sending a message, check that your email address is correct so the team can reply without delay.